Privacy Policy

1. Scope and roles

This policy applies to Fynqora's websites, accounts, support, and platform services. Fynqora is generally the controller of account, billing, website, and support data. When a business customer submits information for analysis, Fynqora generally processes that information on the customer's instructions; the customer remains responsible for having a lawful basis to provide it. Some state privacy rights do not apply to information handled solely in an employment or business-to-business role.

2. Data we collect

We may collect identifiers and profile details such as name, email address, account ID, and organization; subscription and transaction records; support communications; device, browser, log, and approximate-location data; product usage and preferences; and the business content, instructions, URLs, files, and outputs submitted through the platform. Payment card details should be handled by the production payment provider rather than stored directly by Fynqora. We do not intentionally request sensitive personal data; where applicable law requires consent for sensitive-data processing, Fynqora will obtain it before that processing begins.

3. Sources and purposes

We receive data from you, your organization, connected services you authorize, service providers, and public business sources. We use it to provide and secure the service, authenticate users, process subscriptions, deliver requested research and AI features, maintain customer support, measure performance, prevent abuse, meet legal obligations, and communicate about the service.

4. AI features and customer content

This review build does not send customer inputs to AI providers. In production, customer inputs may be sent to contracted infrastructure, search, analytics, or AI providers only as needed to deliver requested features and subject to applicable contractual controls. Fynqora will not use private customer content to train general-purpose models unless that practice is separately disclosed and lawfully agreed. AI outputs can be incomplete or inaccurate and should be reviewed before business use.

5. Disclosures

The categories of personal data shared may include identifiers and contact details, account and transaction information, device and usage data, support communications, and customer content when needed for the requested service. The categories of recipients may include hosting, authentication, analytics, communications, support, payment, security, search, and AI service providers; professional advisers; transaction counterparties in a corporate transaction; and government authorities or other parties when required by law or necessary to protect users, Fynqora, or the public. The production subprocessor list and data-processing addendum must match the services actually enabled at launch.

6. Cookies, sale, and targeted advertising

Fynqora may use essential cookies for login, security, and preferences, plus analytics cookies where permitted. This review build does not contain advertising trackers, sell personal data, or process personal data for targeted advertising. If those practices change, Fynqora will update this notice before the processing begins, provide any required opt-out link, and recognize applicable authorized-agent and universal opt-out preference signals.

7. Retention and security

We retain personal data only as long as reasonably needed for the purposes described above, contractual commitments, dispute resolution, security, and legal obligations, then delete or de-identify it. We use administrative, technical, and organizational safeguards appropriate to the nature of the data, but no system is completely secure.

8. Your privacy rights

Depending on where you live, you may ask to confirm whether Fynqora processes your personal data; access, correct, delete, or obtain a portable copy of it; receive a list of the categories of third parties to which it was disclosed; or opt out of sale, targeted advertising, or profiling used for solely automated decisions with legal or similarly significant effects. You may also use an authorized agent where permitted. We will not discriminate against you for exercising applicable rights.

Email [email protected] to submit a request, consent withdrawal, or appeal; creating a new account is not required. We may verify your identity where permitted. Where the Delaware Personal Data Privacy Act applies, Fynqora will respond without undue delay and generally within 45 days, with one additional 45-day extension when reasonably necessary and timely explained. Appeals will receive a written response within 60 days. If an appeal is denied, Fynqora will provide a method to submit a complaint to the Delaware Department of Justice. Consent withdrawal will be honored through an equally accessible method, and applicable processing will stop as soon as practicable and no later than 15 days where that deadline applies.

9. Children and international use

The service is intended for business users age 18 or older and is not directed to children. Do not submit children's personal data. Fynqora does not knowingly sell or use for targeted advertising the personal data of a person under 18 without any consent required by law. If data is transferred across borders, Fynqora will use measures required by applicable law.

10. Changes and contact

We may update this policy prospectively. Material changes will be communicated as required and will not silently expand how previously collected data is used where notice or consent is required. Contact Fynqora, Inc., a Delaware corporation, at [email protected]. The registered business address and production privacy-request workflow must be confirmed before deployment.